Privacy Policy

1. Information We Collect

We collect information that you manually provide to us when you create an account, purchase our digital software products (Maya AI, Ghost Creator AI), or contact support. This may include:

• Name
• Email address
• Device identifiers (e.g., hardware UUIDs) for license verification purposes
• Payment transaction history (processed securely via Instamojo; we do not store full credit card details)
• Phone number (if provided for support purposes)

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, operate, and maintain our software and website.
• To process transactions and send related information, including purchase confirmations and software licenses.
• To manage software licensing (e.g., binding a license to specific device identifiers).
• To respond to your comments, questions, and provide customer service.
• To send you technical notices, updates, security alerts, and administrative messages.

3. Data Security and License Verification

Because our AI software tools (Maya AI and Ghost Creator AI) require active licenses to operate fully, the software periodically communicates with our licensing API. This communication transmits a unique device identifier (UUID) along with your license key to verify validity. We securely transmit this data to prevent unauthorized piracy.

4. Sharing Your Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners. We use third-party service providers (like Instamojo for payments and Vercel/MongoDB for hosting and database) to help us operate our business and the Site or administer activities on our behalf.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Legal Name: RAHUL KUMAR
Email: support@getmaya.online
Phone: +91 7004904795
Registered Address: 23rd Floor, Asiadapur, Gauriganj, Uttar Pradesh – 227409, India